Dear MWA Store Customer,

Due to the impact of the COVID-19/Corona virus, we will not be able to maintain our normal high levels of service for the foreseeable future.  Additionally, our Customer Service and Product Support teams are anticipating increases in hold times and delayed call backs.  Your business is important to us, and our hope is to minimize the impact to our customers.  We will continue to update you as the situation evolves.  We appreciate your understanding and support during these uncertain times.

Sincerely,
The MWA Store Shipping Department

slightly tongue in cheek  🙂